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Cortado Exchange Hosting:
Configuration for iPhone and iPod Touch

Follow the steps below to enable real-time synchronization (ActiveSync) between your Cortado Exchange account and your iPhone or iPod touch.

Please note: 

  • IMPORTANT INFORMATION TO ALL iPHONE USERS WITH iOS 4:
    As recommended by Apple, you must install this configuration profile from Apple on your iPhone for synchronization via ActiveSync. Please refer to this support article from Apple for further information: http://support.apple.com/kb/TS3398

    The configuration profile can also be downloaded directly to your iPhone from here (you might need to copy this link to your mobile browser):  http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/
    TS3398/DefaultEASTaskTimeout.mobileconfig

    Please note that you have to restart your iPhone after installation of this profile.

  • Full Exchange functionality for simultaneous synchronization between your locally installed Outlook or Entourage and your iPhone or iPod Touch is only possible with a Cortado Business Plus account. Further information on how to configure Outlook or Entourage can be found here » 

Not yet an Exchange account? Choose one of the Cortado Exchange Hosting packages and try it 30 days for free.


  1.   Select »SETTINGS« on your iPhone or iPod Touch home screen.
   
iPhone 1



  2.   Choose »MAIL, CONTACTS, CALENDARS« from the SETTINGS menu, then choose »ADD ACCOUNT...«.
   
iPhone 2



  3.   Select »MICROSOFT EXCHANGE«.
   
iPhone 3



  4.   Please enter the following information. 
  • Email: Enter your Cortado e-mail address. 
  • Username: Enter your Cortado e-mail address.
  • Password: Enter your Cortado password.
  • Description: Choose a descriptive name for your mail account, e. g. Cortado.
Click »NEXT«. Your Exchange account information will now be verified.
   
iPhone 4



  5.   If this message appears, please click »ACCEPT«.
   
iPhone 5



  6.   Now enter the server address “mobilemail.cortado.com” under Server. Click »NEXT«. Your account is now being verified.
   
iPhone 6



  7.   In the following window you can now decide what information you want to synchronize. To complete your setup, click »SAVE«.
   
iPhone 7



Finished! Your iPhone or iPod will now start synchronization of your e-mail, contacts and calendar. When selecting »MAIL« from the home screen, you will have access to all your e-mail folders and from »CONTACTS« and »CALENDAR« to your contacts and appointments – directly from your iPhone or iPod Touch.
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