Responding Efficiently to Customer Needs

Responding Efficiently to Customer Needs

Case Study: Norbert Schaller GmbH

The Mission: 

Sales force needs to read contracts and calculations, that they receive online while having limited internet access with notebooks in Easter Europe.

The Solution: 

All documents received via e-mail on BlackBerry smartphones can be transferred via Print-to-Screen to notebook screens. Neither an online connection nor the original application is necessary on the notebook.

The Result:

Faster processes, higher productivity, sales staff can react flexible on customer site. Contracts and calculations can be checked easily while on the go.

Cortado accomplished our goal to enhance the readability of documents, especially Word-, Excel- and PDF. By doing this we were able to enhance the quality and efficiency of our work.

— Sven Johnnes Harder, Head of IT department, Norbert Schaller GmbH


  • Industry: Food Industry
  • Solution: Cortado Server
  • Hardware: BlackBerry smartphones
  • Environment: BlackBerry Enterprise Server
  • Partner: X-tech Handels GmbH

Download Case Study (PDF)