FAQ
Cortado Premium Services
- What are the Cortado Premium Services? Answer »
- With which devices can I use the Cortado Premium Services? Answer »
- Which printers can I use? Answer »
- Why does the Cortado (Content Beamer) application require registering to use the Cortado Premium Services when first starting it? Answer »
- Why can I only test and use the Premium Service “View” with a Cortado mailbox? Answer »
Answers
What are the Cortado Premium Services?
With the Cortado Premium Services users with or without a Cortado mailbox can easily and in a straightforward way access documents from e. g. e-mail attachments. Thus you can view received documents at any time and send them directly from your handheld to a printer, a fax machine or even a notebook monitor – without having to download the original document. For the platforms Windows Mobile 5.0 and Nokia, Cortado also offers the functions Print and Fax for documents saved locally on the handheld. And with the respective handheld, print data can be sent both via Bluetooth and the infrared interface (IrDA).
Create faxes on the road with the Short Fax function and send them from anywhere in the world. And all that using professional layouts. With Windows Mobile 5.0 devices and Nokia E- and N-Series models you can even add your scanned signature to your faxes.
Learn more about the Cortado Premium Services by selecting your platform from the menu at the top of this page and selecting “Premium Services”.
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With which devices can I use the Cortado Premium Services?
For use of the Premium Services requirements differ with the various platforms:
- BlackBerry
The Cortado Premium Services can be used with BlackBerry handhelds with a firmware version 4.0.2 or higher. Further more, ONE of the following two requirements must be met to be able to connect to the Cortado hosting center and to use the Cortado services:
• You are connected to an own BlackBerry Enterprise Server (BES) in your
company, AND/ OR
• Your handheld supports the BlackBerry Internet Browsing Service (BIS-B)
Note: For the BES to connect with the Cortado hosting center, the BES must be configured so that it can communicate outwardly via port 4001 and port 443. Please refer to your IT administrator.
- Windows Mobile
The Cortado Premium Services support all devices with Windows Mobile 5.0 or higher (Smartphone and Pocket PC Edition / Standard and Professional).
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Nokia (Symbian s60)
The Cortado Premium Services were developed for the Symbian s60 3rd Edition operating system, which is chiefly supported by Nokia devices but also by several models of other manufacturers. These include:
• All models of the Nokia E-Series and N-Series
• Nokia 3250 / 5500 / 5700 XpressMusic
• Nokia 6110 Navigator / 6120 classic / 6121 classic / 6124 classic
• Nokia 6290 / 6650 T-Mobile
• Samsung SGH-i520 / SGH-i550 / SGH-i560
• LG KS10 "JoY
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Which printers can I use?
In principle, the print job can be sent to any Bluetooth-enabled printer. There is a wide variety of mobile printers with an integrated Bluetooth interface available. In addition, a tiny Bluetooth printer adapter makes it possible to print the desired information with almost any printer.
 |
For Cortado customers: Order the Pentax PocketJet 3 at a special price of only 427,00 EUR! Fast, mobile, full-page printout using direct thermal printing, ultra light (only 508 g), Bluetooth integrated, laser quality printing with 200 dpi, long-life NIMH battery (holds up to 100 pages). More information » |
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Why does the Cortado (Content Beamer) application require registering to use the Cortado Premium Services when first starting it?
The initial registration when opening the Cortado (Content Beamer) Client to use the Cortado Premium Services is necessary to register your mobile device with Cortado and use the Premium Services. During this initial registration process, a connection to the Cortado servers is established, a registration PIN generated and assigned to the IMEI of your mobile device. Only thus can the usage of the Premium Services with your mobile device be guaranteed.
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Why can I only test and use the Premium Service “View” with a Cortado mailbox?
With the Cortado Premium Service “View”, a server module generates so-called Remote Documents from any received e-mail attachment and adds them to the respective e-mail message automatically. Remote Documents are optimized preview documents of especially small data size. This process is currently only available for e-mails that are received via the Cortado Exchange servers, i. e. for messages arriving in a Cortado mailbox. Once an e-mail with an attachment is thus received on a mobile device, the user can then use the much smaller file for viewing the attachment, before downloading the original document or print or fax it.
Note: The “View” option is also available when testing or using the Premium Service without a Cortado mailbox. Please keep in mind though, that in this case significantly higher data traffic is caused, because the original attachment will first be downloaded and then uploaded again to generate the Remote Document, i. e. the preview.
By the way, you can set up a Cortado Standard mailbox package here and use it immediately and for free during the first 30 days!
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