Managing Digitally Instead of Being Lost in the Digital Maze: Cortado MDM at the Eisenberg Municipal Association

The Eisenberg Municipal Association (Pfalz) is a prime example of how local governments are navigating digital transformation. Around 300 employees work daily to serve the needs of residents – 50 of them use mobile devices for work. To make managing these devices more efficient, secure, and user-friendly, they chose Cortado MDM in 2024. With clear goals in mind, simple device management, streamlined processes, and minimal administrative workload, Eisenberg opted for a future-ready solution that quickly proved to be a real asset. Left in the image: Rosenthal Monastery, one of the most beautiful landmarks in the Eisenberg area.  

The Decision-Making Process: Why Cortado MDM?

Before implementing a mobile device management system (MDM), a key question needed answering: How can mobile devices be centrally and easily managed without overburdening IT resources? The answer came in the form of a solution that stood out in two key areas:

• User-friendliness: The intuitive interface impressed right from the start, even during testing.
• Cost structure: Compared to other providers, Cortado MDM offered the best value for money.

“Cost and usability fit, so we went with Cortado MDM,” recalls Markus Brosch, IT manager at the Eisenberg Municipal Association.

Smooth Rollout: Deployment Without Roadblocks

The implementation was handled entirely by the in-house IT team withno outside help needed. From the first login to full device integration, the process ran without a hitch. A standout feature was that support was available right away when questions came up. Even during the initial setup, Cortado’s service team proved to be a competent and reliable partner.  

Everyday Use: More Oversight, Less Effort

For the IT department Cortado MDM has made daily operations far easier. Two standout benefits:

• Password resets in a few clicks: No more downtime when users forget their passwords.
• Central device overview: Software status is always visible with updates and maintenance being handled proactively.

Devices, mainly iPads and iPhones, are now pre-configured before being handed over to staff. This reduces training time and ensures a smooth setup.  

Conclusion: A Real Win for the Administration

While many benefits reveal themselves only in day-to-day use, one thing is already clear for Eisenberg: choosing Cortado MDM was the right move. The combination of ease of use, low administrative effort, and dedicated support speaks for itself. “We no longer run into issues when someone forgets their tablet password. Devices can be handed out ready to use, without the employee needing to configure anything, that’s fantastic,” says Markus Brosch.  

Looking Ahead: A Confident Recommendation

Eisenberg’s IT team fully recommends Cortado MDM, – especially for other municipalities looking for a lean, cost-effective solution.